Since Samsung repair is out of the question at this time, the only other thing that you can do is get a second opinion. You should have let Samsung handled the repair so a trained technician can advise you if the phone can still be saved or not. ![]() The phone’s video processor or chip may be damaged or there may be a power-related problem that prevents the screen from turning back on. There may be an issue with the logic board that the technician can’t identify. We don’t have the full history of your device so there’s no way for us to tell where the problem lies. Assuming that the technician who replaced the screen for you did it properly but still the phone has the same problem, that’s a sign that there may be a deeper issue. It takes multiple components and a lot of software processes in the background to allow a screen to work. Solution: Smartphones are very sophisticated and so troubleshooting them can be hard. ![]() Other than that I took real good care of the phone. Then about a week and half later my screen went black. I looked at my phone and it said device was hot so I took case off and cooled it down. Only thing is one day I was driving home from work and it was a hot day had phone on my lap. I purchased new LCD screen had a technician install it and same problem. I tried all of your troubleshooting steps - nothing. ![]() I have Samsung Galaxy S8 Plus screen went completely black. Problem #1: How to fix Galaxy S8 Plus Black Screen issue: screen won’t turn on If you are one of the unlucky users to experience this issue, be sure to do our suggestions below. Hello Android fans! Today’s troubleshooting article deals with another common problem found on the #GalaxyS8Plus - won’t charge and screen won’t turn on.
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